We back every server RAM module we sell with a no-hassle compatibility promise. If your modules don't post, train, or run stably in your server or workstation, we'll take them back.
14-Day Compatibility Returns
If you hit a compatibility issue with your motherboard, CPU, or BIOS, return the modules within 14 days for a full refund or exchange. Original packaging not required. We know server RAM ships sealed and gets installed straight into the rack.
3-Year Warranty
Every module is covered by a 3-year return-to-base warranty against manufacturing defects. If a stick fails or throws ECC errors during normal use, we'll replace it. All modules are tested before dispatch and shipped in sealed anti-static packaging.
About motherboard QVL lists
A common misconception: if a memory module isn't on your motherboard's QVL (Qualified Vendor List), people assume it won't work. That isn't what a QVL is.
A QVL only tells you which kits the motherboard manufacturer happened to test in their lab. They can't test every module on the market, so the list is far from exhaustive. Memory not on the QVL is very often fully compatible. In our experience this is the case more often than not, especially with mainstream modules from Samsung, SK Hynix, and Micron.
If you're unsure, send us your motherboard model and CPU before you order and we'll give you a straight answer based on what we've seen run in the field.
